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Terms and Conditions

1. Acceptance of Terms

By accessing of using any services provided by Behind bars Fitness Gurus, including personal training, fitness coaching, nutrition guidance, online programs, or automated client communications, you agree to be bound by these Terms and Conditions. If you do not agree, you may not access or use our services. 

2. Services Provided

We offer in-person and virtual fitness training programs, personalized nutrition coaching, progress tracking, and automated wellness reminders. Services may include (but are not limited to):

. One-on-one group personal training sessions

. Custom fitness and nutrition programs

. Meal tracking, compliance monitoring, and weekly reports

. SMS and email communications

. Online coaching via website and partner platforms

3. Client Responsibilities

Clients must:

. Accurately disclose medical history and fitness limitations

. Comply with prescribed dietary and training protocols

. Submit weekly check-ins (e.g.weigh-ins, meal photos) on designated days

- Refrain from using unauthorized substances, unsafe training practices, or non-compliant meals

- Read and agree to all privacy and SMS communication policies

4. Payments and Billing

All services must be prepaid. Accepted forms include credit/debit cards. Late payments or failed auto-renewals will result in service suspension until resolved.

NO REFUNDS will be issued once services have been rendered or plans initiated

5. Cancellations and Rescheduling

Clients must provide at least 24 hour's notice to reschedule a session. Sessions canceled without notice are subject to full charge and WILL NOT be refunded or credited.

Repeated no-shows or cancellations may result in termination of service without refund

6. Health Disclaimer

All fitness and nutrition services are provided for general wellness purposes. We are not licensed medical professionals. You should consult with your physician before beginning any program. By participating, you acknowledge the risk of injury and agree to proceed at your own risk

7. Confidentiality and Data use

Client information is stored securely and used only to support health and fitness goals. We do not sell or share personal data. Use of the site and communication services is governed by our Privacy Policy and SMS campaign Policy

8. Intellectual Property

All materials provided - including training plans, meal structures, branding, and automated workflows - are intellectual property of Behind Bars Fitness Gurus and may not be copied, sold, or redistributed without written permission.

9. Communication Consent

By using our services, you consent to receive communication via SMS, email, or phone, including reminders, motivational content, and progress check-ins. Message and data rates may apply. You may opt out at any time by following the instructions in our SMS Policy

10. Termination of Services

We reserve the right to refuse or terminate service at any time due to non-compliance, abusive behavior, fraud or violation of these terms. Terminated accounts are not eligible for refunds.

11. Governing Law

These terms shall be governed and interpreted under the laws of the State of New York, without regard to conflict of law principles

12. Updates to Terms

We may update these Terms from time to time. All updates will be posted on our website, and continued use of our services constitutes acceptance of any revisions


Contact information

Behind Bars Fitness Gurus

Email: behindbarsfitnessgurus@gmail.com


SMS Campaign Privacy Policy

At Behind Bars Fitness Gurus, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This SMS Campaign Privacy Policy outlines how we collect, use and protect your information when you sign up for our text message communications.


1. Information we collect

When you opt in to receive SMS communications from us, we may collect the following informations:

. Your name 

. Mobile phone number

. Preferred communication preferences

. Any other information you voluntarily provide

2. How we use your information

We use your information strictly to:

. Send appointment reminders

. Provide updates on fitness programs or progress

. Share promotional offers, announcements, or new services

. Respond to your inquires or support request

3. Consent and Opt-In

You will only receive SMS messages from us if you have explicitly opted in through our website, a registration form, or another authorized channel. Standard message and data rates may apply. 

4. Opting Out

You may opt put of receiving SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive messages unless you opt back in.

5. Data Sharing and protection

We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes. Your information is stored securely, and access is limited to authorized personnel only.

6. Third-Party-Services

We may use reputable third-party platforms (e.g. Twilio, Signalwire) to deliver SMS messages. These services are contractually obligated to protect your dataand use it solely for delivering communications on our behalf.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations

8. Policy Updates

We may update this SMS Campaign Privacy Policy from time to time. Any charges will be posted on our website, and continued use of our SMS services indicates your acceptance of the updated policy.

9.Contact us

If you have any questions about this policy or your SMS preferences, please contact us ay:

Behind Bars Fitness Gurus

Email: behindbarsfitnessgurus@gmail.com




Return and Refund Policy

1. Overview

At Behind Bars Fitness Gurus, our mission is to deliver premium fitness and nutrition coaching through personalized training and digital automation. Due to the nature of our services- including customized programs, non-transferable sessions, and digital content- we enforce a strict Return and Refund Policy to maintain fairness and integrity across all client engagements.

2. No Refunds on Services Rendered

We do not offer refunds  on any services once they have been rendered or once a program has begun. This includes, but is not limited to:

. Personal training sessions (in-person or virtual)

. Customized fitness or nutrition plans

. Meal tracking or progress monitoring services

. Access to digital content or client portals

. Subscription- based coaching or automated reminders

3. Prepaid Sessions and Subscriptions

All prepaid service sessions, memberships or subscriptions are non-refundable.

- Unused sessions must be scheduled within the designated validity period (within the current training week). 

- Clients who fail to use sessions within that time frame forfeit those sessions without refund or rollover unless otherwise agreed in writing

4. Rescheduling and Missed sessions

- Clients may reschedule a session with at least 24 hour's notice

- Sessions canceled or missed without proper notice will be forfeited and are non-refundable

- Repeated cancellations or no-shows may result in service termination without refund

5. Digital Products and Custom Plans

Due to the inmediate delivery and personalized nature of digital content and meal/training plans, no refunds or returns are offered on:

- Workout programs

- Nutrition guides

- Automated tracking tools

- Progress reports or analytics

- Any downloadable or email- delivered material

6. Exceptional Circumstances

Refunds or credits may be considered only in the following rare and documented cases:

. Verified medical emergency or long-term illness ( doctor;s note required)

. Duplicate billing or erroneous charges (will be reviewed and resolved) 

. Program cancellation by Behind Bars Fitness Gurus (if initiated by us)

All refund requests must be submitted in writing within 7 calendar days of the issue to: behindbarsfitnessgurus@gmail.com

7. Chargeback Policy

Initiating a credit card chargeback without contacting us to resolve the issue is considered a breach of this agreement and may result in service suspension and legal action. We take all payment disputes seriously and will cooperate with your financial institution to resolve issues transparently

8. Contact us

If you have any questions regarding this Return and Refund Policy, please contact us at:

Behind Bars Fitness Gurus

Email: behindbarsfitnessgurus@gmail.com

Website: www.behindbarsfitnessgurus.shop



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